I bought a product from Naaptol.com, The offer mentioned on their site are to push the damage goods to the customers. I recently purchased a mobile VOX IE7 Full TOUCH SCREEN Slider Mobile with QWERTY Keypad. After i received a parcel the courier person did not allow me to open without paying the money. This is because they have sent a damaged goods. Then i compromised on it and made the payment the courier went off from my place after getting the money. When i opened the parcel and switched on the mobile. And i started using it and then i found the product is not working. The touch screen was not working the product got hanged". I also complained to the customer support/. They customer service agent promised that i will receive a call from the concerned person in 48 Hours!. I waited for more than 72 hours (3 days)". I did not get a response from them'. When i called back Naaptol and checked on this issue!. The are telling that they did not mean it as 48 Hours". and they meant it as 48 Business Hours.. It was a worst experience purchasing products from Naaptol.com. It has disappointed me very badly. 129b4f1
 Comments (2) |
| 1. Written by Naaptol.Care on December 22, 2011 from -, -, IN Dear Sir/Madam, We regret for the inconvenience caused to you. We would surely help you,kindly help us with your order id so that we can assist you further. Please be assured of complete resolution. Thanks & Regards, Customer Care Naaptol Online Shopping Pvt.Ltd. |
| 2. Written by chhangte on October 12, 2011 from delhi, delhi, IN Please make a compalain to Ministry of Comsumer Affairs....www.fcamin.nic.in. You will have to register your self in this website...it may serve yuor purposes. |
 |
| Comments on Cheating the Public with by giving Damaged Goods by Naaptol.com | |
• Keep the topic of messages relevant to the subject. • Personal attacks will be deleted. • No Links or Scripts. |
