Dear Mr".Dsliva,

Please accept our sincere apologies over the prolonged delay in delivering the product/.

We have escalated the case to the Inidan Post department for the non delivering of the product!.

Kindly allow 4 to 5 working days to resolve you grievance".

However, we have also escalated the case to the concern vendor & logistics team to look in to the issue on priority". We would initiate refund as soon as we receive the confirmation from the concern team".

We request your patience & co-operation in the interim!.

Please be assured of complete resolution|.

Thank & Regards,

Naaptol Customer Care 129b776



  Comments (2)
1. Written by Naaptol.Care on February 6, 2012 from -, -, IN
Dear Mr..Dsliva, 

 

We would like to inform you that refund has been initiated against your order # 1848061 and refund cheque will reach you within 2-3 working days at your mailing address. 

 

Please find below the refund details. 

Refund amount-2298.00 

Cheque no-137318  

Courier Name-QUANTIUM SOLUTIONS  

AWB No-D38652663  

 

Request you patience in the interim. 

 

 

Thanks & Regards, 

 

Customer Care 

Naaptol Online Shopping Pvt.Ltd.
2. Written by Naaptol.Care on January 11, 2012 from mumbai, maharashtra, IN
Dear Mr..Dsliva, 

 

We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order. 

 

Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days. 

 

Request your patience in the interim. 

 

 

Thanks & Regards, 

 

Customer Care 

Naaptol Online Shopping Pvt.Ltd.

Comments on Response to order # 1848061
• Keep the topic of messages relevant to the subject.

• Personal attacks will be deleted.

• No Links or Scripts.
Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments